FAQ

Information for your stay in our apartments

General conditions

Prices include weekly rent, all hotel facilities in the main building and 1 weekly laundry change (kitchen laundry not included)
Short stays on request.

The tourist tax of 2,50 € has to be added per person per day to the above mentioned prices

ON REQUEST

-7 x optional cleaning (without laundry change and kitchen): 280,00 € (7 consecutive days only)
-7 x kitchenette cleaning: 210,00 € (7 consecutive days only)
-Additional bed/baby cot per week: 175,00 €
-Pets per week, on request: starting from 154,00 €
-Wash & Dry (we do it): 20,00 €
-Breakfast from the buffet per person a week: 112,00 €
-Breakfast from the buffet per person (over 6 years) a week: 71,00 €
-Breakfast from the buffet and Gourmet dinner per person a week: 275,00 €
-Breakfast from the buffet and Gourmet dinner per person (up until 6 years) a week: 199,00 €
-Gourmet dinner per person a week: 30,00 € (min. 3 x consecutive days only)  
-Optional laundry change, per person: 20,00 € (do it yourself)
-Bread and brioche service: on request

 

Extra charges

Pets: on request

Small size: 22,00 €/day, without meals
Medium size: 26,00 €/day, without meals
Big size: 30,00 €/day, without meals

You can have dinner with your dog in our tyrolean - stube  (limited places)



 

CHECK IN 15.00 pm – CHECK OUT 10.00 am.
Early check in and late check out on request.
 

Booking confirmation and deposit:
To secure Your booking we kindly ask for a deposit. Payments accepted are credit card and bank draft (Cassa di Risparmio di San Candido IBAN = IT42 I060 4558 7900 0000 00 30 000 Bic number = CRBZIT2B078)
 

Cancellation policy:
14 days prior arrival = 10% of the total amount,
13 – 7 days prior arrival = 30%,
6 – 3 days prior arrival = 50%,
2 – 0 days = 100%.
In case of earlier departure 70% of the total sum has to be paid + the days actually spent.

Travel assurance

New! Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29 th 2020. More detailled information here.

Accepted payment methods:

cash (max. 1.999,00 €), credit cards (Visa, Mastercard, Eurocard) and cash point cards.

PARADISE NOW!
 

Suites and rooms

Suites and rooms

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Apartments

Apartments

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Gourmet

Gourmet

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